Shipping Policy

Shipping & Order Information:

• Order Deadline: 12:00 GMT
• Processing Time: 1 - 2 working days (Monday - Friday)
• Delivery Timeframe: 5 - 7 working days (Monday - Friday)
• Complimentary Shipping: All orders within the United Kingdom qualify for free delivery

Delivery
We offer free standard shipping on all orders within the United Kingdom.

Shipping Process
After placing your order, you’ll receive a confirmation email. This means we have started working on it. This generally takes 1 - 2 working days (Monday - Friday). Once your order is processed and dispatched, we’ll send you tracking information so you can monitor delivery progress. You can expect your order to arrive within 5 - 7 working days (Monday - Friday).

Delays
If you haven't received your order within the maximum delivery time period, please allow an additional 3 working days (Monday - Friday) before contacting us. Still not received it? Reach out to us at support@bennetandharrison.com.

Order Cancellations
If you wish to cancel your order, contact us as soon as possible at support@bennetandharrison.com. Please note that we cannot guarantee cancellations once the order has been processed.

Damaged or Incorrect Items
If your order arrives damaged or contains incorrect items, please email us at support@bennetandharrison.com with photos of the issue. We apologize for the inconvenience, but don't worry, we'll sort it out for you.