Shipping Policy

Shipping & Order Information:

• Order Deadline: 12:00 GMT
• Processing Time: Orders are prepared within 1–2 working days (Monday to Friday)
• Delivery Timeframe: Estimated shipping time is 5–7 working days (Monday to Friday)
• Complimentary Shipping: All orders within the United Kingdom qualify for free delivery

Delivery:
We offer free standard shipping on all orders within the United Kingdom.

Shipping Process

After placing your order, you’ll receive a confirmation email. Once your order is processed and dispatched, we’ll send you tracking information so you can monitor delivery progress.

Delays

Orders are usually delivered within 6–9 working days (Monday–Friday).
If you haven't received your order after this period, please allow an additional 3 working days before contacting us.

Still not received it? Reach out to us at support@bennetandharrison.com.

Order Cancellations

To cancel an order, email us at support@bennetandharrison.com as soon as possible.
Please note: if the order has already been processed, we won’t be able to cancel it.

Damaged or Incorrect Items

If your order arrives damaged or contains incorrect items, please email us at support@bennetandharrison.com with photos of the issue.
We’ll review your case and arrange for the correct item to be sent to you.